Wowohlighting is a leading designer and retailer of high-quality lighting solutions, offering a wide selection of modern, contemporary, and timeless lighting pieces. We specialize in bringing unique designs to your home or business, providing products that combine functionality with artistic flair.

Wowohlighting is an international company with a global presence, and our products are shipped from various warehouses around the world, ensuring fast and reliable delivery to our customers. Our headquarters is located in China Shenzhen

Placing an order on Wowohlighting is simple and secure. Just follow these steps:

1. Browse through our collections and select the item(s) you want.
2. Add the product(s) to your cart.
3. Proceed to checkout, where you will enter your shipping details and choose your payment method.
4. Confirm your order and wait for the confirmation email with tracking details.

• Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once.

• We accept PayPal, AMEX, Apple Pay, Diners Club, Discover, Shop Pay, Google Pay, Mastercard, Visa, Meta Pay, Bancontact, iDEAL.

• When you place an order, Wowohlighting contacts the bank that issued your card to confirm your account and reserve funds for your purchase. You’ll see a pending charge, also called an authorization charge in your bank or credit card account. We only charge your payment method when your items ship.

• We're sorry that we don't accept cash on delivery so far. You can place order on our website directly, then we will arrange shipment for you soon.

• Our checkout is easy, fast, and secure. Enter your shipping address and payment method, then place your order!

• Yes, we have. Please contact our customer service team for more detail.

• We offer a 30-day money-back guarantee from the date when the order is delivered. Please contact support@wowohlighting.com if you want to return the order.
• For more information, please check here. View More →

• Please contact our customer service team with the order number and product picture. Our customer service team will solve it for you.

• You can email us at support@wowohlighting.com or click <CONTACT US> to leave a message, and we will get back to you as soon as possible.

• We're available from +8:00 (9:00 AM-7:00 PM)

Your privacy is very important to us. Read ourPrivacy Policy for more details.

Our estimated shipping times are as follows:

Most orders are received in 4-6 weeks from order to delivery. 

United States and Canada

FREE shipping for any order.

Shipping time with UPS. Door to door You do not need to pay import duties） 

Orders are typically received in 28-40 days Canadian customers/ in 20-30 days American customers from date of order.

Australia

FREE shipping for any order.

Shipping time with China Post Air Parcel 25-50 days or EMS 5-20 days + handling time.

All our products are made or assembled to order. Please refer to each product description lead time as certain items are made to order and can take up to 12 weeks.

Europe region

Shipping time with China Post Air Parcel 25-50 days or EMS 5-20 days + handling time.

At present, we deliver to the following countries: United Kingdom, Germany, Belgium, Netherlands, France, Denmark, Austria, Italy, Greece, Sweden, Cyprus, Croatia, Spain, Turkey, Czech Republic, Hungary, Romania, Poland, Norway, Finland, Croatia, Slovenia, Switzerland, Ireland, Portugal, Estonia , Cambodia, Hong Kong, Israel, Indonesia, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Mongolia, Philippines, Pakistan, Vietnam, Cambodia, India.

Free shipping for any order.

Shipping time with Royal Mail Or UPS. Orders are typically received in 28-60 days from date of order.（Door to door You do not need to pay import duties）.

UAE United Arab Emirates / Bahrain /Kuwait (China-Middle East air or sea express line express 10-35 days).

RUSSIA (China-Russia Special Line Express 10-30 days).

If your country is not listed please email us support@wowohlighting.com and ask for shipping rate to your specific country.

Please note that these are estimated delivery times, and delays may occur due to customs processing or unforeseen circumstances.

Please refer to our Shipping policy for details.

Once your order is processed and shipped, you will receive an email with your tracking number. You can use this number to track your package on our website or the carrier’s website.

Your estimated delivery date including processing time and delivery time – please allow up to this date for your order to arrive. Please check the Shipping Info page for details. You’ll be able to follow your order as it’s been sent with trackable service. To check this, all you need to do is log into your account and check "Track Order Details" under "My Orders" to follow your parcel. If your estimated delivery date has passed and you haven’t received your order, please contact our Customer Care Team with Live Chat or Email for further help.

Sometimes it takes some time to update the information. If your shipment is from our international warehouses, it is in transit or clearing customs, the information will not be updated until it reaches the next shipping station. Sometimes the shipping company may not update the package information in time. We will try to update that info for you or please feel free to contact us to ask for help.

After placing your order, we may need 7-10 business days to prepare your order. This will be our processing time to make sure that your order is accurate. For handmade and customized products, an extra 7-10 days are required to prepare them. This processing time does not include shipping time. We will inform you of an email after shipment or if there is any delay. Please make sure you log into the right email account and please check your mailbox spam folder as well. If you can't find an email fifteen days after you’ve placed the order, please contact our Customer Care Team with Live Chat or Email.

Yes, Wowohlight offers customization services for select products. If you're interested in customizing a lighting fixture, please contact us with your specifications, and we will work with you to create a design that meets your needs.

Yes, we provide special pricing for bulk purchases, commercial projects, and trade professionals. For inquiries about bulk orders or trade accounts, please reach out to our team at Our Email: support@wowohlighting.com

Yes, we regularly offer promotions and discount codes. To stay updated on the latest deals, sign up for our newsletter or follow us on social media.

No, only one discount code can be applied per order. However, we encourage you to take advantage of the best available offer at the time of your purchase.

Yes, all of our lighting fixtures are certified to meet the safety and compliance standards of the regions they are shipped to, including SAA/UL/ETL/CE/CSA Certifications and RoHS certifications.

Many of our lighting fixtures are compatible with LED bulbs, which are energy-efficient and long-lasting. We recommend using LED bulbs to save energy and reduce your carbon footprint.